Welcome to Nana pure handmade ceramics, and thank you for choosing our handcrafted ceramic coffee cups and dinnerware. Please read the following Terms of Service carefully before using our services or purchasing our products. By accessing and using our website, you agree to comply with these terms and conditions.

1. Website Use:

   • Users agree to use this website for lawful purposes only and in accordance with all applicable laws and regulations.

   • Users are prohibited from engaging in any illegal activity through this website, such as theft, fraud, or spreading viruses.

2. Product Information:

   • All descriptions, images, and pricing of products on this website are for reference only. We strive to ensure the accuracy of the content, but we are not responsible for any loss or damage caused by errors or omissions in the information.

   • The colors and appearance of products may vary slightly due to different display devices, and the actual product shall prevail.

3. Orders and Payments:

   • Users must provide accurate shipping addresses and contact information when placing orders to ensure correct delivery.

   • All orders must be paid through our designated payment platform, which supports payment methods including but not limited to credit cards, debit cards, and other online payment options.

   • We reserve the right to refuse or cancel any order for any reason, especially in cases where order information is incomplete or payment is unsuccessful.

4. Shipping and Logistics:

   • We will make every effort to ship orders in a timely manner, but we do not control the service times of external logistics providers. Delivery times may vary based on the shipping region and method.

   • Products may be damaged or lost during transportation, and if such situations occur, please refer to our Return and Exchange Policy for further instructions.

5. Intellectual Property:

   • All content on this website, including but not limited to text, images, trademarks, designs, and videos, is the property of Nana pure handmade ceramics or its licensors and is protected by copyright law. Unauthorized use, reproduction, or modification of such content is prohibited.

6. Privacy Policy:

   • We value your privacy protection. We collect and process your personal information according to our Privacy Policy to provide you with better services.

   • Please refer to our Privacy Policy for more details.

7. Disclaimer:

   • We are not responsible for any direct, indirect, special, or consequential loss arising from the use of this website or the purchase of products.

   • All products and services provided on this website are offered “as is,” and we make no express or implied warranties.

8. Changes to Terms:

   • We reserve the right to modify these Terms of Service at any time. The updated terms will be posted on the website and take effect immediately. Users should regularly review these terms for any changes.

9. Governing Law:

   • These Terms of Service are governed by the laws of the People’s Republic of China and shall be interpreted in accordance with the laws of the People’s Republic of China. In case of any disputes, both parties agree to submit to the jurisdiction of the People’s Court of Beijing.

Thank you for choosing Nana pure handmade ceramics! We are dedicated to providing you with high-quality products and excellent services.